Glossary

What is Card fraud?

Card fraud is a payment made without the cardholder's authorisation, for example using stolen card details.

Card fraud is a payment made without the cardholder’s authorisation, for example using stolen card details.

Also called: Unauthorised transaction.

How it works#

Liability for unauthorised payments rests with the card issuer once the customer reports them; the holder only shares it in cases of gross negligence. Reporting promptly after noticing is what matters. The route runs through the bank rather than the merchant, and it is a different process from disputing a service that was ordered and never delivered.

Not to be confused with#

Card fraud is not the same as a chargeback for non-delivery: in a chargeback the payment was authorised and only the goods or service are missing.

In German#

The German term is Kartenmissbrauch. German version of this term

  • Chargeback: A chargeback is the reversal of a card payment through your own bank when a paid-for service was not delivered or not delivered as agreed.
  • Authorized user: An authorized user is a second person given a card on someone else’s account, whose spending the primary cardholder is liable for.
  • Credit limit: A credit limit is the maximum balance a card account may carry between statements.

Articles that use this term#

TopicEvery article and term onCards and money.
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