A property irregularity report is the record filed at the airport for missing or damaged baggage and the basis of every later claim.
A property irregularity report is the record filed at the airport for missing or damaged baggage and the basis of every later claim.
Also called: PIR, Baggage claim report.
How it works#
It is filed before leaving the arrivals area and carries a file reference used to track the case. Without it a claim is practically unenforceable, because nothing links the damage to the flight. Filing it starts short deadlines for quantifying the loss to the airline in writing.
Not to be confused with#
A property irregularity report is not the same as the claim itself: the report records the incident, the claim quantifies the loss within the deadline.
In German#
The German term is Gepäckschadensmeldung. German version of this term
Related terms#
- Baggage liability: Baggage liability is an airline’s obligation for delayed, damaged or lost luggage, capped at a maximum amount per passenger.
- Montreal Convention: The Montreal Convention is an international treaty governing airline liability for baggage, delay and personal injury on international journeys.
- Through-checked baggage: Through-checked baggage is luggage tagged to the final destination at the first departure, so it does not need collecting at the connecting airport.
Articles that use this term#
TopicEvery article and term onRights and disruption.